Wedding Testimonials at The Westin Copley Place Boston Hotel
We are proud to provide exceptional service throughout your wedding planning process and during your dream day. We invite you to read our wedding testimonials from our clients below:
November 2013 Wedding:
Dear Mr. Hammer,
We are writing to let you know what a wonderful experience we had at The Westin Copley Place recently. Our daughter, Katelyn, had her heart set on a Boston wedding, and fortunately for her and all of our guests, we selected your hotel. From our very first appointment over a year ago, until the afternoon of November 10th, when we checked out to return home, we were overjoyed with everything the Westin had to offer. Your hotel is clean, beautiful, and conveniently located in the city. What makes it most appealing is the competence and courtesy of your staff. We had over ninety of our wedding guests staying at your hotel, and they found their rooms to be ready earlier than expected, extremely well maintained, and very comfortable, and many of our family members and friends were granted late check out times as well. All of the food during the cocktail hour, the reception, and the brunch was beautifully prepared and delicious, and the service during each event was outstanding. The little extras you include in your wedding package certainly added to the overall ambiance of our function. Our positive sentiments have been echoed by so many of our guests as well, and we continue to receive compliments on this memorable family occasion.
During the last several months, we worked closely with Shauna Richmond, Sales Manager, Catering. What an incredible asset she is to your hotel staff! We found her to be extremely efficient and so personable. On numerous occasions, Shauna received telephone calls and emails from us, Katelyn, and our daughter, Kelly, who hosted the brunch for her sister, and no matter how trivial our questions were, she responded immediately and was always so helpful and accommodating. When we arrived on Thursday, November 7th, we were greeted by Shauna, and she graciously offered to help us unload our cars. It was at this time, we realized that what she had been promising us all along was actually coming true. She told us, "We want you to feel as comfortable as if you were at home, except you won't have to do any of the work." We know Shauna had a very busy Veterans' Day weekend with other important events which demanded her attention, but she went above and beyond to make us feel as though our wedding was her only responsibility. She always remained organized and focused on the details of our events. We had extreme confidence in Shauna, and we truly credit her with helping to make our daughter's wedding weekend perfect from start to finish.
We would also like to commend Yves for his immediate respone to our requests during the cocktail hour, the reception, and the Sunday morning brunch. He, too, was extremely helpful and kind. You are fortunate to have someone with his strong work ethic and pleasant personality on your staff.
We are now left with beautiful memories of our daughter's wedding. We would like to thank The Westin Copley Place and its staff, for you far exceeded our expectations.
With sincere gratitude,
Linda and Patrick Lucier
May 2012 Wedding:
My daughter chose the Westin for her May 5th wedding having done considerable research. It was very important to her that the food was of the highest quality, that the venue offered a great city view and was a comfortable place for all of our out of town guests to enjoy.
Ted, the wedding consultant, was a home run with the bases loaded! A true professional in every sense of the word. The bridal suite knocked our socks off. The female members of the wedding party assembled to have hair and makeup done. The space was clean, spacious and offered a gorgeous view of the city. As parents of the bride, my husband and I were given an upgrade to a junior suite. It was also clean, spacious and since our son had an adjoining room we were able to host a post wedding "after party" with room for the party goers.
The ceremony and reception were held in the Staffordshire room. It was perfection. So beautiful and we are so delighted with the photos that show off the room and the view. The food was not your average wedding fare. Filet mignon, fish, salad were all exceptional. Our guests are still raving. The following day we had a small brunch for overnight guests. To my delight, they decorated the room with the flowers from the reception and they packed up all of the extra favors and other items that were special to us. The brunch selection was superb. Lastly, the staff went out of their way to help us pack up our rooms and our cars. This did not go unnoticed. What a great decision to host our daughter's wedding at ate Westin. In a word: PERFECT!